Company information: "Specifica" EOOD is a commercial company registered in the Commercial Register at the Registry Agency, UIC 204488711, with headquarters and management address in Sofia, 8 "Akad. Yordan Trifonov" Str., Entr. B, floor 1, represented by the manager Yordanka Ivanova Tsvetanova.
"Specifica" EOOD is the owner of the page, which is a web page of interior studio "Specifica". The content of the website complies with the Personal Data Protection Act.I. General provisions
By visiting the site, viewing it and placing an order for services offered by us, the User undertakes to comply with these General Terms, which are obligatory for all Users. By using this Site and the information contained therein, it is assumed that the User has read, understood and agreed to the GENERAL TERMS OF USE OF THE INTERNET SITE.These General Terms contain information about the services provided through the website. The General Terms may be changed at any time by "Specifica" EOOD, which undertakes to notify the User of changes in the General Terms by publishing a notice of the changes in a prominent place on its website and giving the User sufficient time to become familiar with them. II. Personal Data Protection/Privacy Policy"Specifica" EOOD undertakes to collect, process and store the provided personal data, according to its authority as a personal data controller, subject to the provisions of the Personal Data Protection Act, as well as in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data – (General Data Protection Regulation).
By accepting these terms, Users who have filled out the registration form expressly agree that the Personal Data provided by them will be processed by, electronically, during the delivery of ordered services and if assistance is needed, by an employee of "Specifica" EOOD.
Right of access to information, correction, updating and others specified in Art. 16 to Art. 23 in Regulation (EU) 2016/679 has any natural person whose data is processed by the company. In case of death of a natural person, his/her rights are exercised by his/her heirs, subject to compliance with the requirements of Art. 25a of the Personal Data Protection Act. Individuals exercise their rights by submitting a written application to the company containing at least the following information:

1. name, address and other identification data of the relevant natural person; 2. description of the access request; 3. preferred form for providing the information; 4. signature, date of submission of the application and address for correspondence. The period for considering the application and ruling on it is 2 months (60 days) from the day of receipt of the request for exercising rights. The period can be extended by another 1 month, if necessary, due to the complexity or number of requests. "Specifica" EOOD prepares a written response and communicates it to the applicant in person – against a signature or by mail, with a form of acknowledgement of receipt, taking into account the applicant's preferred form of providing the information. When the data does not exist or its provision is prohibited by law, the access of the applicant to it is denied.

"Specifica" EOOD undertakes not to disclose the personal data of the Users to third parties, except in cases where it has received the express written consent of the User, the information is requested by state bodies or officials who, according to the current legislation, are authorized to request and collect such information.
In the event of a breach of personal data security, the controller shall, without undue delay, send the data subject a notification of the breach and notify the Consumer Protection Commission. III. Information about the published materials The User understands and accepts the fact that the information materials and the Website is provided "as is" and that the Website does not assume any responsibility for the timeliness, deletion and inability to deliver information about completed orders to the User, his/her or other Users' opinions and evaluations of products, as well as for damages, lost profits and other damages that occurred after, as a result of or due to the use of the Website. If, as a result of the use of this Website, damages occur that require repair of equipment or corrections of information, the User assumes all responsibility and all costs related to the removal of the damages. IV Copyright All information materials on the Website are protected by the Copyright Act and any misuse is punishable. It is absolutely forbidden to copy, publish and distribute the published materials for any public or commercial purpose. It is forbidden to publish the materials on other websites in any form. If a third party wishes to publish part of the information materials, this must be done after an express, written permission from the Manager of "Specifica" EOOD. Any other action is illegal and should be treated as such.

Questions, inquiries and consultations with the User can be done online, through the Website at on the form for questions and inquiries, or through Consultant at tel. 088 341 14 02 during working hours: In case of non-compliance with the general terms by "Specifica" EOOD, users can contact:
1. Consumer Protection Commission –
2. European Consumer Centre –
Online Dispute Resolution platform: